How To Fix C2118 - Item &1 material &2: manually confirmed quantity was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 118

• Message text: Item &1 material &2: manually confirmed quantity was cancelled

What causes this issue?

The confirmed quantity of the item has been changed manually in
<GL:backorder_processing>backorder processing</>. This change was
reversed using the availability check.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C2118 - Item &1 material &2: manually confirmed quantity was cancelled ?

  The SAP error message C2118 indicates that there is an issue with the manually confirmed quantity for a specific item and material in a production order or process order. This error typically arises in the context of production planning and execution, particularly when dealing with confirmations of production activities.
  Cause:
  The error message C2118 can occur due to several reasons:
  
  Manual Confirmation Cancellation: The manually confirmed quantity for the item has been canceled, which means that the system no longer recognizes the previously confirmed quantity.
  Data Inconsistency: There may be inconsistencies in the data related to the production order, such as discrepancies between the confirmed quantities and the planned quantities.
  Order Status: The status of the production order may not allow for further confirmations or changes, leading to this error.
  User Actions: A user may have inadvertently canceled the confirmation or made changes that affect the confirmed quantities.
  
  Solution:
  To resolve the C2118 error, you can take the following steps:
  
  Check Confirmation Status: Review the confirmation status of the production order. Ensure that the order is in a status that allows for confirmations.
  Reconfirm Quantities: If the cancellation was unintentional, you may need to re-enter the confirmed quantities for the item and material in question.
  Review Order Details: Check the details of the production order to ensure that all quantities are correctly entered and that there are no discrepancies between planned and confirmed quantities.
  Transaction Codes: Use transaction codes such as CO11N (Single Screen Confirmation) or CO15 (Order Confirmation) to manage confirmations and rectify any issues.
  Consult Logs: Check the system logs or change documents to identify who canceled the confirmation and why. This can provide insights into whether it was a user error or a system issue.
  User Authorization: Ensure that the user has the necessary authorizations to confirm quantities and make changes to the production order.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Refer to SAP documentation on production order confirmations for detailed procedures and best practices.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the C2118 error and implement a solution to resolve it.