How To Fix C0702 - User could not be identified: Entry is rejected

C0702 - Overview

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 702

• Message text: User could not be identified: Entry is rejected

What causes this issue?

The entered signature, for which a password check has to be carried
out, cannot be accepted for one of the following reasons:
It does not correspond to a user name defined in the system.
No password has been created in the system.
The entered password is invalid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

RESET N1
Please check
the entered signature
the password
If necessary, ask your system administrator to create a new password
for you.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0702 - User could not be identified: Entry is rejected ?

  The SAP error message C0702, "User could not be identified: Entry is rejected," typically occurs in the context of user authentication or authorization issues. This error can arise in various scenarios, such as during the login process, when trying to access certain transactions, or when performing specific actions that require user identification.
  Causes:
  
  User Not Found: The user ID entered does not exist in the SAP system.
  Inactive User: The user account may be inactive or locked.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Incorrect User Credentials: The user may have entered incorrect credentials (username/password).
  Profile Issues: The user profile may not be correctly configured or may be missing necessary roles.
  System Configuration: There may be issues with the system configuration, such as missing or incorrect settings in user management.
  
  Solutions:
  
  Verify User ID: Ensure that the user ID is correct and exists in the system. You can check this in transaction