How To Fix C$826 - Error on WWI server &1: Writing the source document failed

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 826

• Message text: Error on WWI server &1: Writing the source document failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C$826 - Error on WWI server &1: Writing the source document failed ?

  The SAP error message C$826, which indicates "Error on WWI server &1: Writing the source document failed," typically occurs in the context of SAP's Document Management System (DMS) or when using the SAP Write-Once-Read-Many (WORM) interface. This error suggests that there is an issue with the WWI (Windows Word Integration) server when it attempts to write a source document.
  Causes:
  
  Server Configuration Issues: The WWI server may not be properly configured or may not be running.
  File System Permissions: The user or the WWI server may not have the necessary permissions to write to the specified directory or file system.
  Disk Space: The disk where the WWI server is trying to write the document may be full.
  Network Issues: If the WWI server is remote, there may be network connectivity issues preventing access.
  Document Format Issues: The document being processed may be in an unsupported format or corrupted.
  SAP Notes: There may be specific SAP Notes that address known issues with the WWI server.
  
  Solutions:
  
  Check WWI Server Status: Ensure that the WWI server is running and properly configured. You can check the server logs for any errors or warnings.
  Verify Permissions: Check the file system permissions for the directory where the WWI server is trying to write the document. Ensure that the user account running the WWI server has write access.
  Free Up Disk Space: Check the disk space on the server and free up space if necessary.
  Network Connectivity: If the WWI server is on a different machine, ensure that there are no network issues preventing communication.
  Document Format: Verify that the document being processed is in a supported format and is not corrupted.
  Review SAP Notes: Search for relevant SAP Notes that may provide additional insights or patches related to this error.
  Restart WWI Server: Sometimes, simply restarting the WWI server can resolve transient issues.
  
  Related Information:
  
  WWI Configuration: Review the configuration settings for the WWI server in the SAP system to ensure they are correct.
  SAP Documentation: Consult the official SAP documentation for WWI and DMS for more detailed troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.