How To Fix C$685 - Error when transferring customer data for specification <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 685

• Message text: Error when transferring customer data for specification <&>

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C$685 - Error when transferring customer data for specification <&> ?

  The SAP error message C$685 typically indicates an issue related to the transfer of customer data, particularly when dealing with specifications in the context of customer master data or related transactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the customer data being transferred, such as missing mandatory fields or incorrect data formats.
  Configuration Issues: The system configuration for customer data transfer may not be set up correctly, leading to errors during the transfer process.
  Authorization Issues: The user attempting the transfer may not have the necessary authorizations to perform the operation.
  Technical Issues: There could be underlying technical issues, such as problems with the database or network connectivity that affect data transfer.
  Specification Issues: The specification referenced in the error message may not be defined correctly or may not exist in the system.
  
  Solutions:
  
  Check Data Completeness: Review the customer data being transferred to ensure all mandatory fields are filled out correctly and that the data adheres to the required formats.
  Review Configuration Settings: Verify the configuration settings related to customer data transfer in the SAP system. Ensure that all necessary settings are correctly defined.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the data transfer.
  Error Logs: Look into the SAP error logs (transaction codes like SLG1) for more detailed information about the error. This can provide insights into what went wrong during the transfer.
  Test with Different Data: If possible, try transferring a different set of customer data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
  Data Transfer Tools: If you are using tools like LSMW (Legacy System Migration Workbench) or BAPIs for data transfer, ensure that they are configured correctly.
  SAP Notes: Check for any SAP Notes related to error C$685, as there may be specific patches or updates that address known issues.
  
  By following these steps, you should be able to diagnose and resolve the C$685 error in SAP.