How To Fix C+641 - Document &1 (&2) was not found in the Archive Information System


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C+ -

  • Message number: 641

  • Message text: Document &1 (&2) was not found in the Archive Information System

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message C+641 - Document &1 (&2) was not found in the Archive Information System ?

    The SAP error message C+641 indicates that a specific document (identified by the document number and type) could not be found in the Archive Information System (AIS). This typically occurs when a user attempts to access a document that has been archived, but the system cannot locate it in the archive.

    Cause:

    1. Document Not Archived: The document may not have been archived yet, or it may have been deleted from the archive.
    2. Incorrect Document Number: The document number or type provided may be incorrect or mistyped.
    3. Archive Configuration Issues: There may be issues with the configuration of the Archive Information System, such as missing or misconfigured archive objects.
    4. Authorization Issues: The user may not have the necessary authorizations to access the archived documents.
    5. Database Issues: There could be issues with the database or the connection to the archive storage.

    Solution:

    1. Verify Document Number: Check the document number and type to ensure they are correct.
    2. Check Archive Status: Use transaction code SARA to check the status of the archiving process for the specific document type. Ensure that the document has been archived properly.
    3. Review Archive Configuration: Ensure that the Archive Information System is correctly configured for the document type in question. This includes checking the archive object settings.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access archived documents. This can be done by reviewing the user's roles and permissions.
    5. Consult Archive Logs: Review the archive logs for any errors or warnings that may indicate issues during the archiving process.
    6. Re-archive if Necessary: If the document was supposed to be archived but is not found, consider re-archiving the document if applicable.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if there are underlying database or configuration issues.

    Related Information:

    • Transaction Codes:
      • SARA: For managing archiving objects and checking archive status.
      • SARI: For displaying archived documents.
    • Documentation: Refer to SAP Help documentation for detailed information on archiving processes and configurations.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to archiving and the C+641 error message.

    By following these steps, you should be able to diagnose and resolve the C+641 error in SAP.

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