How To Fix C+424 - Order &1 and settlement &2 are not compatible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C+ -

  • Message number: 424

  • Message text: Order &1 and settlement &2 are not compatible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message C+424 - Order &1 and settlement &2 are not compatible ?

    The SAP error message C+424 indicates that there is an incompatibility between an order and its associated settlement. This typically occurs in the context of controlling (CO) and project systems (PS) when trying to settle costs from an order to a settlement receiver (like a cost center, internal order, or project).

    Cause:

    1. Incompatible Order Types: The order type of the order you are trying to settle may not be compatible with the settlement type you are using. For example, you might be trying to settle a production order to a cost center, but the order type is not set up for that kind of settlement.

    2. Settlement Profile Issues: The settlement profile assigned to the order may not allow for the type of settlement you are attempting. Each order type has specific settings that dictate how and where costs can be settled.

    3. Missing Configuration: There may be missing or incorrect configuration in the controlling area or order type settings that prevent the settlement from being processed.

    4. Status of the Order: The order may not be in a status that allows for settlement. For example, if the order is still in a planning phase or has not been fully released, it may not be eligible for settlement.

    Solution:

    1. Check Order Type Compatibility: Verify that the order type you are trying to settle is compatible with the settlement receiver. You can do this by checking the configuration settings in the SAP system.

    2. Review Settlement Profile: Ensure that the settlement profile assigned to the order allows for the type of settlement you are attempting. You may need to adjust the settings in the settlement profile.

    3. Configuration Review: Check the configuration for the controlling area and the order type to ensure that all necessary settings are correctly defined. This may involve consulting with your SAP configuration team.

    4. Order Status: Make sure that the order is in a status that allows for settlement. If the order is not released or is in a planning phase, you may need to change its status before attempting to settle.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.

    Related Information:

    • Transaction Codes: You may use transaction codes like KO88 (Order Settlement) to attempt the settlement and see if the error persists.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorization: Ensure that you have the necessary authorizations to perform the settlement operation.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CO or PS modules for further assistance.

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