How To Fix B~021 - Error in feedback

SAP Error Message - Details

• Message type: E = Error

• Message class: B~ - Create Messages from the Customer System

• Message number: 021

• Message text: Error in feedback

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message B~021 - Error in feedback ?

  The SAP error message B~021, which indicates "Error in feedback," typically occurs in the context of the SAP Business Workflow or when dealing with feedback processing in various SAP modules. This error can arise due to several reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of B~021 Error in Feedback
  
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  
  
  Workflow Issues: If the error occurs in a workflow context, it could be due to issues in the workflow definition or execution, such as incorrect task assignments or missing workflow steps.
  
  
  Authorization Problems: The user may not have the necessary authorizations to perform the feedback operation, leading to this error.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the application server, database connectivity, or system configuration.
  
  
  Custom Code: If there are custom developments or enhancements in the system, they might be causing the error due to bugs or misconfigurations.
  
  
  Solutions to B~021 Error
  
  
  Check Data Consistency: Verify the data being processed for completeness and correctness. Ensure that all required fields are filled and that there are no discrepancies.
  
  
  Review Workflow Configuration: If the error is related to a workflow, check the workflow definition and ensure that all tasks are correctly configured and assigned. You may need to re-trigger the workflow or correct any issues in the workflow log.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the feedback operation. You can check this in the user roles and authorizations.
  
  
  Analyze Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may require the assistance of a developer.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and SWI1 (Work Item Selection) for troubleshooting.
  Documentation: Review SAP documentation related to workflows and feedback processing for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the B~021 error in SAP effectively.