How To Fix BW_BICS_INA038 - CSRF token validation failed (error code &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: BW_BICS_INA -

• Message number: 038

• Message text: CSRF token validation failed (error code &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BW_BICS_INA038 - CSRF token validation failed (error code &1) ?

  The SAP error message BW_BICS_INA038: CSRF token validation failed (error code &1) typically occurs in the context of SAP Business Warehouse (BW) when there is an issue with Cross-Site Request Forgery (CSRF) token validation. This error is often encountered when using SAP Analytics Cloud (SAC) or other web-based applications that interact with SAP BW.
  Cause:
  
  Expired Session: The CSRF token is tied to a user session. If the session has expired, the token will no longer be valid.
  Token Mismatch: The CSRF token sent in the request does not match the one expected by the server. This can happen if the token is not sent correctly or if there are multiple requests being made without refreshing the token.
  Browser Issues: Sometimes, browser settings or extensions can interfere with the proper handling of cookies and tokens.
  Network Issues: Intermittent network issues can lead to incomplete requests, causing the CSRF token validation to fail.
  Configuration Issues: Incorrect configuration in the SAP system or the application consuming the BW data can lead to token validation errors.
  
  Solution:
  
  Refresh the Session: Log out and log back into the application to refresh the session and obtain a new CSRF token.
  Clear Browser Cache: Clear the browser cache and cookies to ensure that old tokens are not being used.
  Check Network Stability: Ensure that there are no network issues that could be causing incomplete requests.
  Update Browser: Make sure you are using a supported and updated browser version. Sometimes, browser compatibility can affect how tokens are handled.
  Review Application Configuration: Check the configuration settings in both the SAP BW and the application (like SAC) to ensure that they are set up correctly for CSRF token handling.
  Debugging: If the issue persists, consider enabling debugging or logging in the application to capture more detailed error messages that can help identify the root cause.
  
  Related Information:
  
  CSRF Tokens: CSRF tokens are security measures used to prevent unauthorized commands from being transmitted from a user that the web application trusts.
  SAP Notes: Check SAP Notes for any known issues or patches related to CSRF token validation errors.
  Documentation: Refer to the official SAP documentation for BW and the specific application you are using for more details on handling CSRF tokens.
  
  If the problem continues after trying these solutions, it may be necessary to contact SAP support for further assistance.