How To Fix BV270 - Substituted user &1 does not exist in logical system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BV - Customer Measurement

• Message number: 270

• Message text: Substituted user &1 does not exist in logical system &2

What causes this issue?

A (chargeable) substituted user in the same logical system must be
specified for a (free-of-charge) substitute. The substituted user
&V1& in the logical system &V2& was not found.
Technical background: The system searched the log tables USZBVSYS in
the central system for the user &V1& in &V2&, where the states "A"
(system call for deletetion started), "D" (system assignment of the
user deleted) and "X" (to be deleted) are not accepted.

System Response

Termination.

How to fix this error?

Specify an existing substituted user.
If you believe that the substituted user &V1& must exist in logical
system &V2&, it might help to distribute this user again from the
central system to the child system, to obtain a correct entry in the
log table USZBVSYS. You can then repeat the classification as
substitute.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BV270 - Substituted user &1 does not exist in logical system &2 ?

  The SAP error message BV270 indicates that a substituted user (the user who is supposed to take over the responsibilities of another user) does not exist in the specified logical system. This error typically arises in scenarios involving user substitution, such as in workflow or when using certain SAP applications that require user mapping.
  Cause:
  
  Non-existent User: The user specified in the error message does not exist in the target logical system.
  Incorrect Logical System: The logical system specified may not be correctly configured or may not correspond to the intended system.
  User Mapping Issues: There may be issues with the user mapping configuration, such as missing entries or incorrect settings.
  Transport Issues: If the user was recently created or modified, the changes may not have been transported correctly to the logical system.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user specified in the error message exists in the target logical system. You can do this by using transaction code SU01 to look up the user.
  
  
  
  Check Logical System Configuration:
  
  Ensure that the logical system is correctly configured. You can check this in transaction BD54 (for logical system configuration) and ensure that the logical system is active and correctly set up.
  
  
  
  User Mapping Configuration:
  
  Review the user mapping settings in transaction SU01 or SU10 to ensure that the substitution is correctly defined. Make sure that the user is properly mapped to the logical system.
  
  
  
  Transport Requests:
  
  If the user was recently created or modified, ensure that the changes have been transported to the target logical system. You can check the transport logs for any issues.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to perform the substitution. This may involve checking roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to user substitution and logical systems for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  BD54: Maintain Logical Systems
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Roles: Ensure that the user has the appropriate roles assigned to perform the required actions in the logical system.
  
  By following these steps, you should be able to identify the cause of the BV270 error and implement the necessary solutions to resolve it.