How To Fix BV268 - Invalid CUA model

SAP Error Message - Details

• Message type: E = Error

• Message class: BV - Customer Measurement

• Message number: 268

• Message text: Invalid CUA model

What causes this issue?

The system has discovered an inconsistency in your model of the the
Central User Administration (CUA)

System Response

Termination.

How to fix this error?

Check and correct your CUA model.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BV268 - Invalid CUA model ?

  The SAP error message BV268: Invalid CUA model typically occurs in the context of the Central User Administration (CUA) in SAP systems. This error indicates that there is an issue with the configuration or the model used for user administration across multiple systems.
  Causes:
  
  Incorrect CUA Model Configuration: The CUA model may not be set up correctly, leading to inconsistencies in user data across the connected systems.
  Missing or Inconsistent User Data: If the user data in the central system does not match the data in the child systems, it can trigger this error.
  Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to access or modify the CUA model.
  System Connectivity Issues: Problems with the connection between the central system and the child systems can also lead to this error.
  
  Solutions:
  
  
  Check CUA Configuration:
  
  Verify the CUA model configuration in the central system. Ensure that all child systems are correctly defined and that the model is active.
  Use transaction code SU01 to check user details and ensure that the user exists in the central system.
  
  
  
  Synchronize User Data:
  
  Ensure that user data is consistent across the central and child systems. You may need to synchronize user data using transaction SU10 or other relevant tools.
  
  
  
  Review Authorizations:
  
  Check the authorizations of the user encountering the error. Ensure that they have the necessary permissions to access and modify the CUA model.
  
  
  
  Check System Connections:
  
  Verify the RFC connections between the central system and the child systems. Use transaction SM59 to check the connection settings and test the connections.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  CUA Documentation: Review the official SAP documentation on Central User Administration for detailed guidance on setup and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves complex configurations or system-specific issues.
  
  By following these steps, you should be able to identify and resolve the cause of the BV268 error in your SAP environment.