How To Fix BV221 - &1 users that are not classified are counted as &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BV - Customer Measurement

• Message number: 221

• Message text: &1 users that are not classified are counted as &2

What causes this issue?

&V1& users were not classified (in non-production clients).

System Response

During the measurement, the system follows the following rules (in this
order):
With manually classified users, their classification is used
With users that take their authorizations exclusively from a reference
user (no roles, no profiles) and for which the assigned reference user
is classified, the classification of the reference user is inherited
For all other users, the system differentiates between those working
in production clients, and those in non-production clients. Users in
non-production clients are counted as TEST. Users in production
clients may be assigned a user type that depends on the price list
setting.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can use the system measurement transaction (transaction USMM,
"User Classification" button) to determine the non-classified users,
and classify them.
When creating new users with the user maintenance transaction (SU01),
you can enter the measurement-relevant data immediately (choose the
"License Data" button or tab page).
You can classify reference users in the system measurement transaction
USMM by choosing "Goto" -> "Reference User Classification".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BV221 - &1 users that are not classified are counted as &2 ?

  The SAP error message BV221 typically relates to issues with user classification in the context of user authorizations or roles within the SAP system. This error indicates that there are users who have not been classified properly, and as a result, they are being counted in a certain category (denoted by &2) that may not be appropriate.
  Cause:
  
  User Classification Issues: The primary cause of this error is that certain users in the system have not been assigned a classification or role that is necessary for the specific transaction or process being executed.
  Missing Authorizations: Users may lack the necessary authorizations or roles that would allow them to be classified correctly.
  Configuration Errors: There may be configuration issues in the user management settings or in the classification system that prevent users from being classified properly.
  
  Solution:
  
  Check User Classifications: Review the user profiles in the SAP system to ensure that all users have been assigned the appropriate classifications or roles. This can be done through transaction codes like SU01 (User Maintenance) or SU02 (Profile Maintenance).
  Assign Missing Roles: If users are found to be missing roles, assign the necessary roles that correspond to their job functions. This may involve working with your SAP security team to ensure that the correct roles are assigned.
  Review Authorization Objects: Ensure that the relevant authorization objects are correctly configured and that users have the necessary permissions to perform their tasks.
  Consult Documentation: Refer to SAP documentation or support notes related to user classification and authorization management for additional guidance.
  Testing: After making changes, test the affected transactions to ensure that the error no longer occurs and that users are classified correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU02, SU03 (for authorization checks), and SUIM (for user information system).
  SAP Notes: Check SAP Notes for any known issues or patches related to user classification and authorization errors.
  User Management Best Practices: Implement best practices for user management and role assignment to prevent similar issues in the future.
  Training: Ensure that users and administrators are trained on the importance of proper user classification and the implications of missing roles.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.