How To Fix BV222 - Determining the top ten users of application &1 ("&2")

SAP Error Message - Details

• Message type: E = Error

• Message class: BV - Customer Measurement

• Message number: 222

• Message text: Determining the top ten users of application &1 ("&2")

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BV222 - Determining the top ten users of application &1 ("&2") ?

  The SAP error message BV222 indicates an issue with determining the top ten users of a specific application. This error typically arises in the context of performance analysis or monitoring within the SAP system, particularly when using transaction codes related to workload analysis or performance monitoring.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Availability: The necessary data for the application in question may not be available in the system. This could be due to insufficient logging or data collection settings.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the data required to determine the top users.
  
  
  Configuration Issues: There may be configuration problems in the system that prevent the application from correctly retrieving or processing the user data.
  
  
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to retrieve the required information in a timely manner.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the application itself.
  
  
  Solution:
  To resolve the BV222 error, you can take the following steps:
  
  
  Check Data Availability:
  
  Ensure that the necessary data for the application is being collected. This may involve checking the logging settings for the application and ensuring that user activity is being recorded.
  
  
  
  Review Authorizations:
  
  Verify that the user has the appropriate authorizations to access the data. You may need to consult with your SAP security team to ensure that the user has the necessary roles and permissions.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to the application and the performance monitoring tools. Ensure that everything is set up correctly.
  
  
  
  System Performance:
  
  Monitor the system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the analysis during off-peak hours.
  
  
  
  Check for Technical Issues:
  
  Look for any technical issues in the system logs (transaction SM21) or check for any relevant notes in the SAP Support Portal. You may also want to check the database connection and ensure that it is functioning correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to performance monitoring, such as ST03N (Workload Analysis) and ST04 (Database Performance).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to performance monitoring and user analysis for additional insights and best practices.
  
  By following these steps, you should be able to diagnose and resolve the BV222 error effectively.