How To Fix BUR221 - There are no visiting hours

SAP Error Message - Details

• Message type: E = Error

• Message class: BUR - Business Partner Relationships

• Message number: 221

• Message text: There are no visiting hours

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUR221 - There are no visiting hours ?

  The SAP error message BUR221 - "There are no visiting hours" typically occurs in the context of SAP's Business Partner (BP) or Customer Relationship Management (CRM) modules, particularly when dealing with business partner data or customer visits. This error indicates that the system cannot find any defined visiting hours for the business partner or customer in question.
  Cause:
  
  Missing Visiting Hours: The primary cause of this error is that the business partner or customer does not have any visiting hours defined in the system.
  Incorrect Configuration: There may be a configuration issue where the visiting hours are not set up correctly in the system.
  Data Inconsistency: There could be inconsistencies in the data related to the business partner or customer that prevent the system from retrieving the visiting hours.
  
  Solution:
  
  
  Define Visiting Hours:
  
  Navigate to the relevant transaction in SAP where you can maintain business partner or customer data.
  Look for the section related to visiting hours or availability.
  Define the visiting hours for the business partner or customer. Ensure that the hours are set correctly and saved.
  
  
  
  Check Configuration:
  
  If you have the necessary authorizations, check the configuration settings for visiting hours in the system.
  Ensure that the settings are correctly defined and that there are no missing parameters.
  
  
  
  Data Validation:
  
  Validate the data for the business partner or customer to ensure that all required fields are filled out correctly.
  Check for any inconsistencies or missing information that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to set up visiting hours for business partners or customers.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like BP (Business Partner) or CRM related transactions to access and modify business partner data.
  User Roles: Ensure that you have the appropriate user roles and permissions to make changes to business partner data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the BUR221 error and successfully define visiting hours for the relevant business partner or customer.