How To Fix BUR220 - There are no calling hours

SAP Error Message - Details

• Message type: E = Error

• Message class: BUR - Business Partner Relationships

• Message number: 220

• Message text: There are no calling hours

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUR220 - There are no calling hours ?

  The SAP error message BUR220: "There are no calling hours" typically occurs in the context of SAP Business Workflow or when dealing with business process management. This error indicates that the system is unable to process a request because there are no defined calling hours for the relevant business object or workflow.
  Cause:
  
  Missing Configuration: The calling hours for the specific business process or workflow have not been defined in the system.
  Incorrect Time Settings: The time settings in the system may not align with the expected calling hours.
  Business Object Settings: The specific business object or workflow may not have been set up correctly to include calling hours.
  
  Solution:
  
  
  Define Calling Hours:
  
  Navigate to the relevant configuration settings in SAP.
  Define the calling hours for the business process or workflow that is generating the error. This can usually be done in the customizing settings under the relevant module (e.g., SAP Business Workflow).
  
  
  
  Check Time Settings:
  
  Ensure that the system time settings are correct and that they align with the defined calling hours.
  Verify that the time zone settings are appropriate for the business process.
  
  
  
  Review Business Object Configuration:
  
  Check the configuration of the specific business object or workflow to ensure that it is set up to include calling hours.
  Make any necessary adjustments to the workflow or business object settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to configure calling hours for your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and settings, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) or SWU3 (Automatic Workflow Customizing) to access workflow settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring calling hours.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to workflow settings.
  
  By following these steps, you should be able to resolve the BUR220 error and ensure that calling hours are properly defined for your business processes in SAP.