How To Fix BUPA_MASS013 - Communication channel missing: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BUPA_MASS - Mass Read Modules for Communcation Data

• Message number: 013

• Message text: Communication channel missing: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUPA_MASS013 - Communication channel missing: &1 &2 ?

  The SAP error message BUPA_MASS013 indicates that there is a missing communication channel for a business partner (BP) in the system. This error typically arises when trying to process or manage business partner data, and it suggests that the system cannot find the necessary communication channel associated with the specified business partner.
  Cause:
  
  Missing Communication Channel: The primary cause of this error is that the business partner does not have a defined communication channel (like email, phone, etc.) in the system.
  Incorrect Configuration: There may be issues with the configuration of the communication channels in the system.
  Data Inconsistency: There could be inconsistencies in the data related to the business partner, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and search for the specific business partner that is causing the error.
  Verify that the communication channels are correctly defined for the business partner. Ensure that at least one communication channel (like email or phone) is set up.
  
  
  
  Add Missing Communication Channel:
  
  If the communication channel is missing, you can add it by editing the business partner data. Navigate to the "Communication" tab and add the necessary details.
  
  
  
  Review Configuration:
  
  Check the configuration settings for business partners and communication channels in the system. Ensure that the settings are correctly defined and that there are no missing entries.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the business partner data to identify any discrepancies. You can use transaction codes like BP or BUPA to perform these checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to business partner management for any specific guidelines or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it's a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), BUPA (Business Partner Administration)
  Business Partner Roles: Ensure that the business partner has the appropriate roles assigned that may require communication channels.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the BUPA_MASS013 error and ensure that the business partner has the necessary communication channels defined in the system.