How To Fix BUPA_ESOA025 - Exactly-once request cannot be locked: &1 (error code: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: BUPA_ESOA - Message Class for Business Partner Services

• Message number: 025

• Message text: Exactly-once request cannot be locked: &1 (error code: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BUPA_ESOA025 - Exactly-once request cannot be locked: &1 (error code: &2) ?

  The SAP error message BUPA_ESOA025 indicates that there is an issue with locking a request that is supposed to be processed exactly once. This error typically occurs in the context of the SAP Business Partner (BP) or when dealing with asynchronous processing in SAP systems.
  Cause:
  The error message BUPA_ESOA025 can be caused by several factors, including:
  
  Concurrency Issues: Multiple processes or transactions are trying to access the same resource simultaneously, leading to a locking conflict.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold a lock longer than expected, causing other requests to fail.
  Database Locking: The underlying database may have locks that prevent the request from being processed.
  Configuration Issues: There may be misconfigurations in the system that affect how locks are managed.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Active Locks:
  
  Use transaction SM12 to check for existing locks on the object that is causing the issue. If you find any locks that are no longer needed, you can delete them (ensure that you understand the implications of doing so).
  
  
  
  Review Long-Running Processes:
  
  Identify any long-running processes that may be holding locks. You can use transaction SM66 to monitor active processes and their runtime.
  
  
  
  Increase Timeout Settings:
  
  If applicable, consider increasing the timeout settings for the locking mechanism to allow more time for the request to complete.
  
  
  
  Adjust Concurrency Settings:
  
  Review the configuration settings related to concurrency and locking in your SAP system. Adjust them if necessary to reduce contention.
  
  
  
  Check for Configuration Issues:
  
  Ensure that the system is properly configured for handling exactly-once processing. This may involve reviewing settings in the relevant application components.
  
  
  
  Retry the Request:
  
  Sometimes, simply retrying the request after a short delay can resolve transient locking issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM66 (for monitoring active processes), and SM21 (for system logs) to help diagnose the issue.
  SAP Documentation: Review SAP documentation related to Business Partner management and asynchronous processing for more context on how locking works in these scenarios.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.