How To Fix BUPA_ESOA024 - Exactly-once request timed out (message UUID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: BUPA_ESOA - Message Class for Business Partner Services

• Message number: 024

• Message text: Exactly-once request timed out (message UUID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUPA_ESOA024 - Exactly-once request timed out (message UUID &1) ?

  The SAP error message BUPA_ESOA024 indicates that an "Exactly-once request timed out." This error typically occurs in the context of SAP's Enterprise Services and is related to the handling of asynchronous communication between systems, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) framework.
  Cause:
  
  Timeout Configuration: The request may have taken longer than the configured timeout period to process. This can happen due to various reasons, such as heavy system load, long-running processes, or network issues.
  System Performance: If the backend system is slow or experiencing performance issues, it may not respond in time, leading to a timeout.
  Network Latency: High latency in the network can also contribute to the timeout, especially in distributed environments.
  Message Volume: A high volume of messages being processed simultaneously can lead to delays and timeouts.
  
  Solution:
  
  Increase Timeout Settings: Review and, if necessary, increase the timeout settings for the relevant service or communication channel in the SAP PI/PO configuration. This can be done in the Integration Directory.
  Performance Tuning: Analyze the performance of the backend system and optimize it if necessary. This may involve tuning database queries, optimizing application logic, or increasing system resources.
  Monitor System Load: Use monitoring tools to check the system load and identify any bottlenecks. Address any issues that may be causing high load.
  Network Optimization: If network latency is an issue, consider optimizing the network configuration or infrastructure to reduce delays.
  Error Handling: Implement proper error handling and retry mechanisms in your integration scenarios to manage transient issues more effectively.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Logs and Traces: Review the application logs and traces in both the sender and receiver systems to gather more information about the request and identify the root cause.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Documentation: Refer to the official SAP documentation for guidelines on configuring timeout settings and best practices for performance tuning in SAP PI/PO.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the BUPA_ESOA024 error and improve the reliability of your SAP integration processes.