How To Fix BUP_CARD023 - Could not determine payment card ID

SAP Error Message - Details

• Message type: E = Error

• Message class: BUP_CARD - BP: Messages for Payment Card Segment

• Message number: 023

• Message text: Could not determine payment card ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUP_CARD023 - Could not determine payment card ID ?

  The SAP error message BUP_CARD023: Could not determine payment card ID typically occurs in the context of business partner (BP) management, particularly when dealing with payment card information. This error indicates that the system is unable to find or identify the payment card ID associated with a business partner.
  Causes:
  
  Missing Payment Card Data: The business partner may not have any payment card information stored in the system.
  Incorrect Configuration: There may be issues with the configuration settings related to payment cards in the SAP system.
  Data Inconsistencies: There could be inconsistencies or errors in the data related to the business partner or payment card.
  Authorization Issues: The user may not have the necessary authorizations to access payment card information.
  Technical Issues: There may be underlying technical issues, such as problems with the database or system performance.
  
  Solutions:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data and verify if the payment card information is correctly entered and saved.
  Ensure that the payment card ID is present and correctly linked to the business partner.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for payment cards in the SAP system. Ensure that all necessary settings are correctly configured.
  If applicable, review the settings in transaction codes like BP (Business Partner) or SPRO (SAP Reference IMG) for payment card management.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the business partner or payment card data.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for any anomalies.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to view and manage payment card information.
  Consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues.
  Check for any relevant SAP Notes or patches that may address this specific error.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to BUP_CARD023 in the SAP Support Portal for any known issues or fixes.
  Documentation: Review SAP documentation on business partner management and payment card processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.