How To Fix BT855 - PBT server groups cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 855

• Message text: PBT server groups cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT855 - PBT server groups cannot be determined ?

  The SAP error message BT855, which states "PBT server groups cannot be determined," typically occurs in the context of SAP Business Technology Platform (BTP) or when dealing with SAP's Business Application Programming Model (BAPM). This error indicates that the system is unable to identify the appropriate server groups for processing a request, which can be due to several reasons.
  Causes:
  
  Configuration Issues: The server groups may not be properly configured in the system. This could be due to missing or incorrect entries in the configuration tables.
  Network Issues: There may be network connectivity problems that prevent the system from accessing the required server groups.
  Authorization Problems: The user or service account may not have the necessary permissions to access the server groups.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the server groups from being recognized.
  Transport Issues: If the system has recently undergone a transport, the server groups may not have been transported correctly.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the server groups in the relevant transaction codes (e.g., SICF, SMICM, etc.). Ensure that all necessary entries are present and correctly configured.
  Network Connectivity: Test the network connectivity to ensure that the system can reach the required server groups. This may involve checking firewalls, proxies, or other network settings.
  Review Authorizations: Check the user roles and authorizations to ensure that the user or service account has the necessary permissions to access the server groups.
  System Logs: Review system logs (e.g., ST22 for dumps, SM21 for system logs) to identify any underlying issues that may be causing the error.
  Transport Management: If the issue arose after a transport, check the transport logs to ensure that all objects related to the server groups were transported correctly.
  Restart Services: Sometimes, simply restarting the relevant services or the entire application server can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for guidance on configuring server groups and troubleshooting related issues.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.