How To Fix BT106 - Internal error during user confirmation prompt (notify SAP)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BT - Background processing messages

  • Message number: 106

  • Message text: Internal error during user confirmation prompt (notify SAP)

  • Show details Hide details
  • What causes this issue?

    The SAP system was unable to process a popup window correctly. The
    window asked you to confirm an action that you have requested.

    System Response

    Function terminated.

    How to fix this error?

    Please contact SAP to have this programming problem corrected.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BT106 - Internal error during user confirmation prompt (notify SAP) ?

    The SAP error message BT106, which indicates an "Internal error during user confirmation prompt," typically arises from issues within the SAP system that prevent it from processing a user confirmation prompt correctly. This error can occur in various contexts, such as during transactions or when executing certain functions within the SAP environment.

    Causes:

    1. System Bugs: There may be bugs in the SAP software that lead to this internal error.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
    3. User Authorizations: Insufficient user authorizations may cause the system to fail when trying to prompt for confirmation.
    4. Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also trigger this error.
    5. Custom Code: If there are custom developments or enhancements in the system, they might not be handling user prompts correctly.

    Solutions:

    1. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
    2. System Logs: Review system logs (transaction SM21) and short dumps (transaction ST22) for more detailed error messages that can provide insights into the root cause.
    3. User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    4. Configuration Review: Verify the configuration settings related to the transaction or function where the error occurred.
    5. Update SAP System: If the error is due to a known bug, consider applying the latest support package or patch that addresses the issue.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check).
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Documentation: Review SAP documentation related to the specific module or function where the error occurred for any additional troubleshooting steps.

    By following these steps, you should be able to diagnose and potentially resolve the BT106 error in your SAP system.

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