How To Fix BT055 - Failed to update BTCCTL entry in database

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 055

• Message text: Failed to update BTCCTL entry in database

What causes this issue?

The SAP system was unable to update an entry in the BTCCTL table
<ZV>(Steuertabelle fnr Hintergrundverarbeitung)</>(Control table for
background processing). This failure suggests that there is a problem
with the database system or with the network connections between the SAP
application servers and the database system.

System Response

Table entry not updated.

How to fix this error?

To analyze this problem, start by checking the <DS:TRAN.SM21>system log
</> for messages about network or database problems.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT055 - Failed to update BTCCTL entry in database ?

  The SAP error message BT055, which indicates "Failed to update BTCCTL entry in database," typically relates to issues with the background processing system in SAP. This error can occur for various reasons, including database issues, configuration problems, or inconsistencies in the background job control tables.
  Causes:
  
  Database Locking Issues: The database table may be locked by another process, preventing updates.
  Database Connectivity Problems: There may be issues with the connection to the database, such as network problems or database server downtime.
  Insufficient Authorizations: The user or process attempting to update the BTCCTL entry may lack the necessary authorizations.
  Corrupted Data: There may be inconsistencies or corruption in the BTCCTL table or related tables.
  System Configuration Issues: Incorrect configuration settings in the background processing system can lead to this error.
  
  Solutions:
  
  Check Database Locks: Use transaction code SM12 to check for any locks on the BTCCTL table. If you find locks that are not needed, you can release them.
  Review System Logs: Check the system logs (transaction code SM21) for any related error messages that might provide more context about the issue.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to update the BTCCTL entry. You can use transaction code SU53 to analyze authorization issues.
  Database Connectivity: Verify that the database is up and running and that there are no connectivity issues. You can check the database status and logs for any errors.
  Consistency Check: Run a consistency check on the background processing tables. You can use transaction code SM37 to check the status of background jobs and see if there are any failed jobs that might be related.
  Restart Background Processing: Sometimes, simply restarting the background processing system can resolve transient issues. You can do this by stopping and starting the background processing via transaction SM36 or SM37.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SM21 (system log), SM37 (job monitoring), and SM36 (job scheduling).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots that may help diagnose the problem.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the BT055 error in your SAP system.