How To Fix BT027 - Failed to create job step & (see system log)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BT - Background processing messages

  • Message number: 027

  • Message text: Failed to create job step & (see system log)

  • Show details Hide details
  • What causes this issue?

    Job step &V1& could not be created.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the system log for a description of the error (transaction SM21).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BT027 - Failed to create job step & (see system log) ?

    The SAP error message BT027, which indicates "Failed to create job step & (see system log)," typically occurs in the context of background job processing in SAP. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.

    Possible Causes:

    1. Authorization Issues: The user or the job may not have the necessary authorizations to create or execute the job step.
    2. System Resource Limitations: Insufficient system resources (like memory or CPU) can prevent the job step from being created.
    3. Configuration Issues: Incorrect configuration settings in the job scheduling or background processing settings can lead to this error.
    4. Job Step Definition Errors: There may be issues with the definition of the job step itself, such as missing parameters or incorrect program names.
    5. Database Issues: Problems with the database connection or database performance can also lead to job step creation failures.
    6. System Log Errors: The system log may contain additional error messages that provide more context about the failure.

    Solutions:

    1. Check Authorizations: Ensure that the user who is scheduling the job has the necessary authorizations. You can use transaction code SU53 to analyze authorization issues.
    2. Review System Resources: Monitor system resources using transaction codes like SM50 (Process Overview) and ST02 (Tune Summary) to check for any bottlenecks.
    3. Examine Job Configuration: Review the job configuration in transaction SM37 (Job Monitoring) to ensure that all parameters are correctly set.
    4. Check Job Step Definition: Verify the job step definition for any errors. Ensure that the program or report being called exists and is correctly specified.
    5. Analyze System Logs: Use transaction SM21 (System Log) to check for any related error messages that could provide more insight into the issue.
    6. Database Health Check: Ensure that the database is functioning correctly and that there are no connectivity issues. You may need to consult with your database administrator.
    7. Recreate the Job: If the issue persists, try deleting the job and recreating it from scratch to ensure that there are no hidden issues with the job definition.

    Related Information:

    • Transaction Codes:
      • SM37: Job Monitoring
      • SM21: System Log
      • SU53: Authorization Check
      • SM50: Process Overview
      • ST02: Tune Summary
    • SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to background processing and job scheduling for best practices and troubleshooting tips.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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