How To Fix /BSNAGT/MESSAGE172 - Select both encrypt and decrypt

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 172

• Message text: Select both encrypt and decrypt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE172 - Select both encrypt and decrypt ?

  The SAP error message /BSNAGT/MESSAGE172 typically indicates that there is a configuration issue related to the encryption and decryption settings in the SAP system. This error often arises in the context of data protection, particularly when dealing with sensitive information that requires encryption.
  Cause:
  The error message suggests that the system is expecting both encryption and decryption to be selected or configured, but one or both of these options are not set correctly. This can happen due to:
  
  Configuration Issues: The settings for encryption and decryption may not be properly configured in the system.
  Missing Parameters: Required parameters for encryption or decryption may be missing or incorrectly set.
  Authorization Issues: The user may not have the necessary authorizations to perform encryption or decryption operations.
  Software Bugs: There may be bugs in the version of the software being used that affect encryption and decryption functionalities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in the SAP system (e.g., transaction codes like STRUST for SSL settings or SICF for service configuration).
  Ensure that both encryption and decryption options are enabled and properly configured.
  
  
  
  Review Parameters:
  
  Check the parameters related to encryption and decryption in the system profile or relevant configuration tables.
  Ensure that all necessary parameters are set and correctly defined.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to perform encryption and decryption tasks.
  You may need to adjust roles or permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to encryption and decryption for any specific instructions or known issues.
  
  
  
  Update Software:
  
  If the issue persists, check for any available updates or patches for your SAP system that may address this error.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or configuration details.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to encryption and decryption issues, as they may provide specific guidance or fixes.
  Security Settings: Familiarize yourself with the security settings in SAP, especially those related to data encryption, to ensure compliance with best practices.
  Testing: After making changes, conduct thorough testing to ensure that both encryption and decryption processes work as expected without errors.
  
  By following these steps, you should be able to identify and resolve the cause of the /BSNAGT/MESSAGE172 error in your SAP system.