How To Fix /BSNAGT/MESSAGE171 - Select both sign and verify

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 171

• Message text: Select both sign and verify

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE171 - Select both sign and verify ?

  The SAP error message /BSNAGT/MESSAGE171 typically relates to issues in the context of digital signatures and verification processes within the SAP system, particularly in the area of document management or electronic signatures. The message indicates that both signing and verification actions are required, but only one of them has been selected.
  Cause:
  
  Incorrect Selection: The user may have attempted to perform an action that requires both signing and verification, but only one of these options was selected.
  Configuration Issues: There may be a misconfiguration in the settings related to digital signatures or the specific transaction being executed.
  Authorization Issues: The user may not have the necessary authorizations to perform both actions, leading to this error.
  
  Solution:
  
  Select Both Options: When prompted, ensure that both the "Sign" and "Verify" options are selected before proceeding. This is often done in a dialog box or selection screen.
  Check Configuration: Review the configuration settings related to digital signatures in the SAP system. Ensure that the settings are correctly defined to allow for both signing and verification.
  User Authorizations: Verify that the user has the necessary authorizations to perform both signing and verification actions. This may involve checking roles and permissions assigned to the user.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or process you are working with, as there may be additional steps or requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to digital signatures and document management in SAP, as they may provide context for the error.
  User Training: Ensure that users are trained on the correct procedures for signing and verifying documents within the SAP system to minimize the occurrence of this error.
  
  By following these steps, you should be able to resolve the error message and successfully complete the required actions in SAP.