How To Fix /BSNAGT/MESSAGE019 - Error while sending messages

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 019

• Message text: Error while sending messages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE019 - Error while sending messages ?

  The SAP error message /BSNAGT/MESSAGE019 typically indicates an issue related to the messaging system in SAP, particularly when sending messages through the Business Communication Services (BCS) or the SAPconnect interface. This error can arise due to various reasons, including configuration issues, connectivity problems, or missing authorizations.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration or the BCS settings can lead to this error.
  Connectivity Problems: Issues with the network or the mail server can prevent messages from being sent.
  Authorization Issues: The user may not have the necessary authorizations to send messages.
  Mail Server Issues: The mail server (SMTP) may be down or misconfigured.
  Message Format Issues: The content or format of the message being sent may not be supported.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the settings in transaction code SCOT (SAPconnect) to ensure that the SMTP settings are correctly configured.
  Ensure that the communication method is set up properly.
  
  
  
  Test Connectivity:
  
  Use transaction SOST to check the status of sent messages and see if there are any errors logged.
  Test the connection to the mail server to ensure it is reachable.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to send messages.
  
  
  
  Check Mail Server:
  
  Ensure that the mail server is operational and that there are no issues on the server side.
  Review the mail server logs for any errors that might indicate why messages are not being sent.
  
  
  
  Message Format:
  
  Review the content of the message being sent to ensure it adheres to the expected format and does not contain unsupported characters or attachments.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional configuration steps that may resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configuration of SAPconnect.
  SOST: Monitor sent messages.
  SICF: Check the HTTP services if the messages are being sent via web services.
  
  
  
  Logs and Traces:
  
  Review the application logs (transaction SLG1) for any additional error messages that may provide more context.
  Use transaction SM21 to check the system log for any related errors.
  
  
  
  Documentation:
  
  Refer to the official SAP documentation for BCS and SAPconnect for detailed configuration and troubleshooting steps.
  
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.