How To Fix /BSNAGT/MESSAGE017 - Error while updating the message information

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 017

• Message text: Error while updating the message information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE017 - Error while updating the message information ?

  The SAP error message /BSNAGT/MESSAGE017 typically indicates that there is an issue while updating message information in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect fields.
  Authorization Issues: The user may not have the necessary authorizations to update the message information.
  System Configuration: There could be configuration issues in the SAP system that prevent the update from being processed correctly.
  Technical Errors: There may be underlying technical issues, such as database locks or connectivity problems.
  Custom Code: If there are custom developments or enhancements in the system, they might be causing the error.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data being submitted is valid.
  Review Authorizations: Verify that the user has the necessary permissions to perform the update. This can be done by checking the user roles and authorizations in the SAP system.
  Analyze Configuration: Review the configuration settings related to message processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Check for Locks: Use transaction codes like SM12 to check for any database locks that might be preventing the update. If locks are found, they may need to be released.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  Documentation: Review SAP documentation related to message processing and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.