How To Fix /BSNAGT/ALERTS016 - No Ping Request sent in last &1 minutes.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/ALERTS -

• Message number: 016

• Message text: No Ping Request sent in last &1 minutes.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/ALERTS016 - No Ping Request sent in last &1 minutes. ?

  The SAP error message /BSNAGT/ALERTS016 No Ping Request sent in last &1 minutes typically indicates that the SAP system has not received a "ping" request from a connected system or client within a specified time frame. This can be related to issues with connectivity, configuration, or performance.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the client or other systems it is supposed to communicate with.
  System Performance: The SAP system may be under heavy load, causing delays in processing requests, including ping requests.
  Configuration Issues: The configuration settings for the alert monitoring or the communication settings may not be set up correctly.
  Timeout Settings: The timeout settings for ping requests may be too short, leading to premature alerts.
  Service Availability: The service or application that is supposed to send the ping requests may be down or not functioning properly.
  
  Solution:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the clients or other systems. You can use tools like ping or traceroute to diagnose connectivity.
  Monitor System Performance: Check the performance of the SAP system. Look for any bottlenecks or resource constraints (CPU, memory, etc.) that may be affecting its ability to process requests.
  Review Configuration Settings: Verify the configuration settings related to alert monitoring and communication. Ensure that they are set up correctly according to your system's requirements.
  Adjust Timeout Settings: If the timeout settings for ping requests are too short, consider increasing them to allow for more time before an alert is triggered.
  Check Service Status: Ensure that all relevant services and applications are running properly. Restart any services that may have stopped unexpectedly.
  Review Logs: Check the SAP system logs for any related error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Monitoring Tools: Utilize SAP monitoring tools (like SAP Solution Manager) to keep track of system performance and connectivity issues.
  Documentation: Refer to the official SAP documentation for more details on alert monitoring and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further investigation.