How To Fix /BSNAGT/ALERTS015 - &1 XI Queue(s) in status &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/ALERTS -

• Message number: 015

• Message text: &1 XI Queue(s) in status &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/ALERTS015 - &1 XI Queue(s) in status &2. ?

  The SAP error message /BSNAGT/ALERTS015 &1 XI Queue(s) in status &2 typically relates to issues with the SAP Exchange Infrastructure (XI) or Process Integration (PI) queues. This error indicates that there are one or more queues in a specific status that may be causing problems with message processing.
  Cause:
  
  
  Queue Status: The error message indicates that one or more XI queues are in a status that is not normal (e.g., "Error," "Suspended," "Inactive"). This can happen due to various reasons, such as:
  
  System overload or performance issues.
  Configuration errors in the integration process.
  Network issues affecting message delivery.
  Errors in the message processing logic or mapping.
  
  
  
  Message Processing Failures: If messages are failing to process correctly, they may remain in the queue, leading to a backlog and triggering this alert.
  
  
  System Configuration: Incorrect configuration of the XI/PI system or the integration scenarios can lead to queues being in an abnormal state.
  
  
  Solution:
  
  
  Check Queue Status: Use transaction codes like SXMB_MONI or SXI_MONI to monitor the status of the queues. Identify which queues are in an abnormal state.
  
  
  Analyze Error Logs: Review the error logs for the specific queues to understand the root cause of the issue. Look for any error messages or exceptions that can provide more context.
  
  
  Restart Queues: If the queues are stuck, you may need to restart them. This can often resolve temporary issues.
  
  
  Message Processing: If there are messages in error status, you may need to reprocess them. This can be done through the monitoring tools or by manually triggering the reprocessing.
  
  
  Configuration Review: Ensure that the configuration for the integration scenarios is correct. Check for any recent changes that may have affected the queues.
  
  
  Performance Tuning: If the issue is related to system performance, consider tuning the system or increasing resources to handle the load.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to XI/PI for specific guidance on handling queue issues.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SXMB_MONI: For monitoring message processing.
  SXI_MONI: For monitoring integration processes.
  SXI_CACHE: For checking cache settings.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to your version of SAP XI/PI.
  
  
  Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /BSNAGT/ALERTS015 error message.