How To Fix BS_SSC_SR028 - Screenshot functionality failed

BS_SSC_SR028 - Overview

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 028

• Message text: Screenshot functionality failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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BS_SSC_SR028 - Details

• The SAP error message BS_SSC_SR028, which indicates that the screenshot functionality has failed, can arise from various causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to use the screenshot functionality.
  System Configuration: There may be issues with the configuration of the SAP system or the specific module being used.
  Browser Compatibility: If you are using a web-based SAP interface, browser compatibility issues can lead to functionality failures.
  Network Issues: Temporary network problems can disrupt the connection needed for the screenshot functionality.
  SAP GUI Version: An outdated version of the SAP GUI may not support certain functionalities.
  Java Issues: If the screenshot functionality relies on Java, issues with the Java installation or version can cause failures.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to use the screenshot functionality. This can be done by checking the user roles and permissions in the SAP