How To Fix BS_SSC_SR001 - Failed connection to CRM system

BS_SSC_SR001 - Overview

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 001

• Message text: Failed connection to CRM system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

BS_SSC_SR001 - Details

• The SAP error message BS_SSC_SR001: Failed connection to CRM system typically indicates that there is an issue with the connection between the SAP system and the CRM (Customer Relationship Management) system. This can occur in various scenarios, such as when trying to access CRM functionalities from an SAP system or when integrating SAP with a CRM solution.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the CRM system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the CRM system can lead to connection failures.
  Authentication Problems: Issues with user credentials or authentication methods can prevent successful connections.
  Service Availability: The CRM system may be down or not responding due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection between the two systems.
  Incorrect RFC Destination: If the RFC (Remote Function Call) destination is not set up correctly, it can lead to connection