How To Fix BS_SSC_SR000 - No authorization to launch CRM Service Request Report UI

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 000

• Message text: No authorization to launch CRM Service Request Report UI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_SSC_SR000 - No authorization to launch CRM Service Request Report UI ?

  The SAP error message "BS_SSC_SR000 No authorization to launch CRM Service Request Report UI" indicates that the user does not have the necessary authorizations to access the CRM Service Request Report User Interface (UI). This is a common issue in SAP systems where user roles and authorizations are strictly managed.
  Cause:
  
  Missing Authorizations: The user lacks the required authorizations in their role to access the CRM Service Request Report UI.
  Role Assignment: The user may not be assigned to the correct role that includes the necessary permissions.
  Authorization Objects: Specific authorization objects related to CRM service requests may not be included in the user's profile.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that the role containing the necessary authorizations for CRM Service Request Report UI is included.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Common authorization objects related to CRM service requests include:
  
  CRM_ORDER (for CRM order management)
  CRM_SERVICE (for service management)
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing role or create a new role that includes the necessary authorizations.
  Use transaction code PFCG (Role Maintenance) to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and roles related to CRM.
  SAP Notes: Check SAP Notes for any known issues or updates related to the CRM Service Request Report UI.
  Training: Consider training for users on how to manage their authorizations and understand the role-based access control in SAP.
  
  By following these steps, you should be able to resolve the authorization issue and allow the user to access the CRM Service Request Report UI.