How To Fix BROWSER020 - A system error occurred in system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BROWSER - All messages for Product Structure Browser

• Message number: 020

• Message text: A system error occurred in system &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BROWSER020 - A system error occurred in system &1 ?

  The SAP error message BROWSER020 indicates that a system error occurred in the specified system (denoted by &1). This error typically arises when there is an issue with the SAP GUI or the web browser being used to access SAP applications. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Browser Compatibility Issues: The web browser being used may not be compatible with the SAP application.
  Session Timeout: The user session may have timed out, leading to a system error.
  Network Issues: Connectivity problems between the client and the SAP server can cause this error.
  SAP GUI Issues: Problems with the SAP GUI installation or configuration can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the requested resource.
  System Configuration: Incorrect configuration settings in the SAP system or the web server can lead to errors.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported web browser version for the SAP application. Refer to SAP's official documentation for compatibility information.
  Clear Browser Cache: Clear the cache and cookies of your web browser to eliminate any corrupted data that may be causing the issue.
  Restart the Session: Log out and log back into the SAP system to refresh your session.
  Check Network Connection: Ensure that your internet connection is stable and that there are no firewall or proxy issues blocking access to the SAP server.
  Update SAP GUI: If you are using SAP GUI, ensure that it is updated to the latest version. Reinstalling the GUI may also help resolve issues.
  Review Authorizations: Check with your SAP administrator to ensure that you have the necessary authorizations to access the system.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  
  Related Information:
  
  SAP Support Portal: You can search for specific SAP Notes related to the BROWSER020 error in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or information that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact your SAP support team for further assistance.