How To Fix BOS01300 - Sales document items with services only with order quantity one

BOS01300 - Overview

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 300

• Message text: Sales document items with services only with order quantity one

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

BOS01300 - Details

• The SAP error message BOS01300 indicates that there is an issue with sales document items that contain services only, and the order quantity is set to one. This error typically arises in the context of sales order processing when the system expects a certain configuration or quantity for service items.
  
  Cause:
  
  Service Item Configuration: The sales document may contain service items that are configured in a way that does not allow for an order quantity greater than one. This is often the case for services that are billed on a per-instance basis.
  Item Category Settings: The item category settings for the service items may restrict the order quantity to one. This can be due to specific configurations in the item category that dictate how services are handled in sales orders.
  Sales Document Type: The sales document type being used may have restrictions or specific settings that affect how service items are processed.
  
  
  Solution:
  
  Check Item Category