How To Fix BOS01178 - Services: key: package number (&1) with line no. (&2) not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 178

• Message text: Services: key: package number (&1) with line no. (&2) not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01178 - Services: key: package number (&1) with line no. (&2) not unique ?

  The SAP error message BOS01178 indicates that there is a problem with the uniqueness of a key in a service-related context, specifically concerning a package number and line number. This error typically arises in scenarios where the system expects a unique combination of these identifiers, but finds duplicates instead.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple entries in the database or in the relevant data structure that share the same package number and line number combination.
  Data Integrity Issues: There may be issues with data integrity, such as incorrect data imports or migrations that have led to duplicate records.
  Configuration Errors: Incorrect configuration settings in the service or related modules may lead to this error.
  
  Solution:
  
  
  Identify Duplicates: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables for duplicate entries. Look for the table that corresponds to the service or package in question.
  Query the table using the package number and line number to see if there are multiple entries.
  
  
  
  Data Cleanup:
  
  If duplicates are found, you will need to determine which entries are valid and which should be removed or merged. This may involve consulting with business stakeholders or data owners.
  Delete or correct the duplicate entries to ensure that each combination of package number and line number is unique.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the service or module that is generating the error. Ensure that there are no settings that could lead to the creation of duplicate entries.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation: 
  
  If the issue persists, consult SAP documentation or support for further guidance, as there may be specific notes or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: SE16 (Data Browser), SE11 (Data Dictionary), SE80 (Object Navigator).
  SAP Notes: Check the SAP Support Portal for any relevant notes that might address this specific error.
  Data Model: Understanding the data model and relationships between tables involved in the service can help in diagnosing the issue.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to SAP support or your internal SAP team for further assistance.