How To Fix BOS01148 - Data record &1 in services: HI_LINE_NO, EXT_LINE are different

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 148

• Message text: Data record &1 in services: HI_LINE_NO, EXT_LINE are different

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01148 - Data record &1 in services: HI_LINE_NO, EXT_LINE are different ?

  The SAP error message BOS01148 indicates that there is a discrepancy between the data records in the service line items, specifically between the fields HI_LINE_NO and EXT_LINE. This error typically arises in the context of service management or service order processing, where the system expects certain data to match but finds inconsistencies.
  Cause:
  
  Data Mismatch: The HI_LINE_NO (which usually refers to the internal line number of the service) and EXT_LINE (which refers to the external line number) do not match. This can happen due to manual data entry errors, incorrect data imports, or issues during data migration.
  Configuration Issues: There may be configuration settings in the service management module that are not aligned, leading to discrepancies in how line items are processed.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or issues with specific versions of the software.
  
  Solution:
  
  Data Verification: Check the service order or service record for the specific line items mentioned in the error message. Ensure that the HI_LINE_NO and EXT_LINE values are consistent and correctly entered.
  Correct Data Entry: If discrepancies are found, correct the data manually in the relevant transaction or through a batch update if necessary.
  Review Configuration: If the issue persists, review the configuration settings related to service management in SAP. Ensure that all settings are correctly aligned and that there are no conflicting configurations.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP support for assistance. They may provide insights or solutions based on the specific version of SAP you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to check service orders.
  SAP Notes: Search for SAP Notes related to BOS01148 for any known issues or fixes.
  Data Consistency Checks: Utilize tools within SAP to perform data consistency checks, which can help identify and rectify discrepancies in service records.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.