How To Fix BOS01131 - No service line exists for outline level &1 with subpackage number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 131

• Message text: No service line exists for outline level &1 with subpackage number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01131 - No service line exists for outline level &1 with subpackage number &2 ?

  The SAP error message BOS01131 indicates that there is no service line available for a specific outline level and subpackage number in the context of a service order or a project. This error typically arises in the SAP system when trying to process a service order or project that references a service line that does not exist or is not properly configured.
  Cause:
  
  Missing Service Line: The most common cause is that the service line for the specified outline level and subpackage number has not been created or is missing in the system.
  Incorrect Configuration: There may be an issue with the configuration of the service order or project, such as incorrect assignment of outline agreements or service specifications.
  Data Inconsistency: There could be inconsistencies in the data, such as changes made to the service lines or outline agreements that have not been properly updated in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the service lines.
  
  Solution:
  
  Check Service Lines: Verify that the service line for the specified outline level and subpackage number exists in the system. You can do this by navigating to the relevant transaction (e.g., ME23N for purchase orders) and checking the details.
  Create Missing Service Line: If the service line is missing, you may need to create it. This can involve creating a new service order or updating the existing one to include the necessary service line.
  Review Configuration: Ensure that the configuration for the service order or project is correct. Check the assignment of outline agreements and service specifications to ensure they are properly linked.
  Data Consistency Check: Run any necessary data consistency checks or reports to identify and resolve any inconsistencies in the data.
  Authorization Check: Ensure that the user has the necessary authorizations to access and manage service lines. If not, contact your SAP security administrator to grant the required permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME21N (Create Purchase Order), or CJ20N (Project Builder) to navigate and check service lines.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation or help files related to service management and project management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in service management or project management within SAP.