How To Fix BOS01116 - Data record &1 in services: internal line number is initial

BOS01116 - Overview

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 116

• Message text: Data record &1 in services: internal line number is initial

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01116 - Data record &1 in services: internal line number is initial ?

  The SAP error message BOS01116 indicates that there is an issue with a data record in the context of services, specifically that the internal line number is initial (i.e., it has not been assigned or is missing). This error typically arises during the processing of service-related data, such as when creating or updating service entries or service orders.
  
  Cause:
  
  Missing Data: The internal line number is expected to be populated but is found to be empty or uninitialized.
  Data Corruption: There may be corruption in the data being processed, leading to missing or invalid entries.
  
  Configuration Issues: Incorrect configuration in the service management module or related settings may lead to this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might not be handling the data correctly.
  
  
  Solution:
  
  Check Data Entry: Ensure that all required fields are filled out correctly in the service entry or order. Pay special attention to the internal