How To Fix BOS01089 - Service line &1 with package number &2 has no internal line number

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 089

• Message text: Service line &1 with package number &2 has no internal line number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01089 - Service line &1 with package number &2 has no internal line number ?

  The SAP error message BOS01089 indicates that there is an issue with a service line in a billing document or a related transaction. Specifically, it states that a service line with a given package number does not have an internal line number associated with it. This can occur in various contexts, such as billing, service management, or logistics.
  Cause:
  
  Missing Internal Line Number: The service line may not have been properly created or linked to an internal line number during the processing of the document.
  Data Inconsistency: There may be inconsistencies in the data, possibly due to manual changes, system errors, or issues during data migration.
  Configuration Issues: Incorrect configuration in the SAP system related to service processing or billing could lead to this error.
  Incomplete Document Processing: The document may not have been fully processed, leading to missing information.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. Ensure that it has been fully processed and that all necessary data is present.
  Review Service Line Entries: Go to the relevant transaction (e.g., billing document, service order) and check the service line entries. Ensure that each line has a corresponding internal line number.
  Recreate the Document: If the document is found to be corrupted or incomplete, consider recreating it from scratch to ensure all necessary data is captured correctly.
  Data Consistency Check: Run consistency checks in the system to identify and rectify any data inconsistencies that may be causing the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use transaction codes like VF02 (Change Billing Document), VA02 (Change Sales Order), or IW32 (Change Order) to investigate the issue.
  Debugging: If you have access to debugging tools, you may want to analyze the program logic to see where the internal line number is supposed to be assigned and why it is missing.
  User Exits and BAdIs: Check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the processing of service lines in your specific implementation.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.