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Message type: E = Error
Message class: BOS01 - Customer BOS Processing
Message number: 087
Message text: Checkbox structure for services: package number missing in data rec. &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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BOS01087
- Checkbox structure for services: package number missing in data rec. &1 ?The SAP error message BOS01087 indicates that there is a missing package number in the data record for a checkbox structure related to services. This error typically arises in the context of service management or service order processing within SAP.
Cause:
The error can occur due to several reasons:
- Incomplete Data Entry: The package number may not have been entered or saved correctly in the relevant transaction or data record.
- Configuration Issues: There may be issues with the configuration of the service management module, particularly related to checkbox structures.
- Data Corruption: There could be corruption in the data records or inconsistencies in the database that prevent the system from recognizing the package number.
- Custom Development: If there are custom developments or enhancements in the system, they might not be handling the package number correctly.
Solution:
To resolve the BOS01087 error, you can take the following steps:
Check Data Entry:
- Go to the transaction where the error occurred and verify that all required fields, especially the package number, are filled in correctly.
- Ensure that the checkbox structure is properly configured and that all necessary data is provided.
Review Configuration:
- Check the configuration settings for the service management module. Ensure that the checkbox structure is correctly set up and that all necessary parameters are defined.
- If you have access, review the customizing settings in SPRO related to service management.
Data Consistency Check:
- Run a data consistency check to identify any inconsistencies in the database that might be causing the error.
- Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables for missing or incorrect entries.
Debugging:
- If you have development access, you can debug the program or transaction that is generating the error to identify where the package number is being processed and why it is missing.
Consult Documentation:
- Review SAP documentation or notes related to the error message. There may be specific notes or patches provided by SAP that address this issue.
Contact SAP Support:
- If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with details of the error, the context in which it occurs, and any troubleshooting steps you have already taken.
Related Information:
By following these steps, you should be able to identify and resolve the cause of the BOS01087 error in your SAP system.
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