How To Fix BOS01058 - Short text not available for service line (data record &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 058

• Message text: Short text not available for service line (data record &1)

What causes this issue?

The service does not have a short text, a service number, or details
for the standard service catalog (SSC).
At least one of these inputs is required.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have the following possibilities to specify a service:
Short text
Service number for a service master record
Service area, output and SSC-item for a service from a SSC.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01058 - Short text not available for service line (data record &1) ?

  The SAP error message BOS01058, which states "Short text not available for service line (data record &1)," typically occurs when there is a missing or incomplete short text description for a service line in a document, such as a purchase order, service order, or similar transaction.
  Cause:
  
  Missing Short Text: The most common cause is that the short text for the service line is not maintained in the system. This could happen if the service was created without a description or if the description was deleted.
  Data Record Issues: The specific data record referenced by &1 may not have been properly configured or may be missing in the relevant master data.
  Configuration Issues: There may be issues with the configuration of the service master or the related document type that prevents the short text from being displayed.
  
  Solution:
  
  
  Check Service Master Data:
  
  Navigate to the service master data (transaction code AC03 or AC02).
  Verify that the short text is maintained for the relevant service. If it is missing, add the appropriate short text.
  
  
  
  Review Document Entries:
  
  If the error occurs in a specific document (like a purchase order), check the line items to ensure that all required fields, including the short text, are filled out correctly.
  If necessary, edit the document to add or correct the short text.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings for the service types and document types involved. Ensure that the settings allow for the short text to be displayed and that all necessary fields are configured correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on maintaining service master data and handling related errors.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to check the service lines.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit service master data and related documents.
  
  By following these steps, you should be able to identify and resolve the cause of the BOS01058 error in SAP.