How To Fix BORGR767 - Item &1: Resulting quantity 0 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: BORGR - Messages Multi-Level Goods Receipt

• Message number: 767

• Message text: Item &1: Resulting quantity 0 is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BORGR767 - Item &1: Resulting quantity 0 is not possible ?

  The SAP error message BORGR767 indicates that there is an issue with the resulting quantity of an item in a transaction, specifically stating that the resulting quantity is zero, which is not permissible in the context of the operation being performed. This error typically arises in scenarios involving inventory management, production orders, or sales orders.
  Cause:
  
  Quantity Calculation Error: The system is trying to process a transaction that results in a quantity of zero for an item, which is not allowed. This could happen due to incorrect input data or calculations.
  Stock Availability: The item may not have sufficient stock available to fulfill the transaction, leading to a zero quantity.
  Configuration Issues: There may be issues with the configuration of the material master or the settings in the relevant module (e.g., MM, SD, PP).
  Document Flow: The error can also occur if there are inconsistencies in the document flow, such as missing or incomplete preceding documents.
  
  Solution:
  
  Check Input Data: Review the input data for the transaction to ensure that the quantities are correctly specified and that there are no typos or incorrect values.
  Review Stock Levels: Check the stock levels of the item in question to ensure that there is enough stock available to fulfill the transaction.
  Adjust Quantity: If the resulting quantity is indeed supposed to be zero, you may need to adjust the transaction or the related documents to ensure that a valid quantity is processed.
  Configuration Review: If the issue persists, review the configuration settings for the material in the material master and ensure that all relevant settings are correctly defined.
  Check Document Flow: Ensure that all preceding documents are complete and correctly processed. This includes checking for any related purchase orders, production orders, or sales orders that may affect the current transaction.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like MB1A (Goods Withdrawal), CO01 (Create Production Order), or VA01 (Create Sales Order).
  SAP Modules: This error can be encountered in various SAP modules, including Materials Management (MM), Sales and Distribution (SD), and Production Planning (PP).
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the quantity is being calculated and why it results in zero.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more specific guidance based on your system configuration and business processes.