How To Fix BORGR680 - Non-serial-number product (Select valid line)

SAP Error Message - Details

• Message type: E = Error

• Message class: BORGR - Messages Multi-Level Goods Receipt

• Message number: 680

• Message text: Non-serial-number product (Select valid line)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BORGR680 - Non-serial-number product (Select valid line) ?

  The SAP error message BORGR680 typically occurs in the context of handling products that are not managed by serial numbers in the system. This error indicates that the system expects a serial number for a product, but the product in question is not set up to use serial numbers.
  Cause:
  
  Product Configuration: The product is configured as a non-serial-number product in the material master data.
  Transaction Context: The transaction you are trying to perform requires a serial number, but the selected product does not have serial number management enabled.
  Incorrect Selection: You may have selected a line item that is not valid for the operation you are trying to perform, such as a return or warranty claim that requires serial number tracking.
  
  Solution:
  
  
  Check Material Master: Verify the material master data for the product in question. Ensure that the serial number management is correctly configured if it is supposed to be a serial-numbered product.
  
  Go to the material master (transaction code MM03) and check the relevant views (e.g., Basic Data, Sales, and Plant Data).
  If the product should be managed by serial numbers, you may need to change the configuration.
  
  
  
  Select Valid Line Item: If you are in a transaction that requires a serial number, ensure that you are selecting a valid line item that is configured for serial number management. You may need to choose a different product or line item.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the specific transaction you are performing to understand the requirements for serial number management.
  
  
  User Training: Ensure that users are trained on the differences between serial-numbered and non-serial-numbered products, and how to handle them appropriately in transactions.
  
  
  Contact Support: If the issue persists and you believe the configuration is correct, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MMBE (Stock Overview), and others that may help in diagnosing the issue.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Configuration Settings: Review the configuration settings in the SAP system related to material management and serial number tracking.
  
  By following these steps, you should be able to resolve the BORGR680 error and ensure that you are working with the correct product configurations in SAP.