How To Fix BORGR667 - Delivery quantity and quantity put away/picked cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: BORGR - Messages Multi-Level Goods Receipt

• Message number: 667

• Message text: Delivery quantity and quantity put away/picked cannot be changed

What causes this issue?

The delivery quantity and the picked/putaway quantity cannot be
changed.

System Response

The inbound delivery cannot be completed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BORGR667 - Delivery quantity and quantity put away/picked cannot be changed ?

  The SAP error message BORGR667 indicates that there is a discrepancy between the delivery quantity and the quantity that has been put away or picked in the system. This error typically occurs in the context of inventory management and logistics, particularly when dealing with goods movements, deliveries, or warehouse management.
  Cause:
  The error can arise due to several reasons:
  
  Mismatch in Quantities: The delivery quantity specified in the system does not match the quantity that has already been put away or picked. This can happen if there were changes made to the delivery after the goods were already processed.
  Incomplete Processing: If a delivery has been partially processed (e.g., some items have been picked or put away), attempting to change the quantities can lead to this error.
  System Configuration: There may be configuration settings in the SAP system that restrict changes to delivery quantities once certain actions have been taken.
  
  Solution:
  To resolve the BORGR667 error, consider the following steps:
  
  
  Check Delivery Status: Verify the status of the delivery. If items have already been picked or put away, you may need to adjust your approach rather than changing the delivery quantity.
  
  
  Review Quantities: Ensure that the quantities you are trying to change are consistent with the quantities that have been put away or picked. If necessary, update the put-away or picking quantities to match the delivery quantity.
  
  
  Use Transaction Codes: Utilize relevant transaction codes to check the delivery and inventory status. For example:
  
  VL03N: Display Outbound Delivery
  MB51: Material Document List to check goods movements
  
  
  
  Consult with Warehouse Management: If you are using SAP Extended Warehouse Management (EWM), consult with your warehouse management team to understand the implications of changing delivery quantities.
  
  
  System Configuration: If the issue persists, it may be necessary to review the system configuration settings related to delivery processing. This may require assistance from an SAP Basis or configuration expert.
  
  
  Documentation and Support: Refer to SAP documentation or reach out to SAP support for further assistance if the issue cannot be resolved through the above steps.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Consider training sessions for users involved in logistics and inventory management to prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the BORGR667 error and implement a suitable solution.