How To Fix BORGR168 - The shipment data is not up-to-date: Refresh the interface

SAP Error Message - Details

• Message type: E = Error

• Message class: BORGR - Messages Multi-Level Goods Receipt

• Message number: 168

• Message text: The shipment data is not up-to-date: Refresh the interface

What causes this issue?

The data for this shipment has been changed by another user.

System Response

You cannot process the shipment.

How to fix this error?

You must refresh the interface data to guarantee the consistency of the
data. Choose the <ZH>Refresh </>button to read the current data from
the database.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BORGR168 - The shipment data is not up-to-date: Refresh the interface ?

  The SAP error message BORGR168 indicates that the shipment data in the system is not current, and it suggests refreshing the interface to resolve the issue. This error typically occurs in the context of logistics and transportation management within SAP, particularly when dealing with shipment processing.
  Cause:
  
  Data Synchronization Issues: The shipment data may not have been updated due to a delay in data synchronization between different modules or systems.
  Changes in Shipment Data: If there have been recent changes to the shipment data (e.g., updates to delivery, transportation, or order details), the interface may not reflect these changes.
  User Session Issues: Sometimes, the user session may not be reflecting the latest data due to caching or session-related problems.
  Background Jobs: If there are background jobs that update shipment data, they may not have completed, leading to outdated information.
  
  Solution:
  
  Refresh the Interface: The primary recommendation is to refresh the interface. This can often be done by navigating away from the current screen and returning, or by using a refresh button if available.
  Check for Updates: Ensure that any relevant background jobs or processes that update shipment data have completed successfully.
  Log Out and Log In: If refreshing does not work, try logging out of the SAP system and logging back in to reset the session.
  Review Shipment Data: Check the shipment data for any inconsistencies or errors that may need to be corrected.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VT01N (Create Shipment), VT02N (Change Shipment), and VT03N (Display Shipment) to manage shipment data effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to shipment processing that may address this error.
  Documentation: Review SAP documentation or user manuals related to shipment processing and data management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the BORGR168 error and ensure that your shipment data is up-to-date.