How To Fix BON_ENH_MESS791 - Partial settlement not possible: there are open documents (doc &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: BON_ENH_MESS - Message Class Extended Rebate

• Message number: 791

• Message text: Partial settlement not possible: there are open documents (doc &1)

What causes this issue?

You tried to settle parts of an agreement for which there are
settlementdocuments that have not yet been transferred to FI (open
documents). Theuser-specific settlement (with VAKEY) has been switched
on for the agreement.
To carry out a partial settlement the amount already paid for each
VAKEYis used. The payment amounts are not updated in the statistics
until the document has not been transferred to FI. The statistics are
still incomplete. The system cannot determine the correct value for the
payment.

System Response

The system does not allow a further partial settlement of the
agreement.

How to fix this error?

Transfer the open payment documents to FI before you make a further
payment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BON_ENH_MESS791 - Partial settlement not possible: there are open documents (doc &1) ?

  The SAP error message BON_ENH_MESS791 indicates that a partial settlement is not possible because there are open documents associated with the transaction. This typically occurs in the context of settlement processes in SAP, particularly in modules like Project System (PS) or Asset Accounting (AA).
  Cause:
  The error arises when you attempt to settle a cost object (like a project or an asset) partially, but there are still open documents (such as invoices, purchase orders, or other financial documents) that need to be addressed. The system prevents partial settlement to ensure that all related financial transactions are completed and accounted for.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Open Documents: 
  
  Use transaction codes like KSB1 (for cost centers) or CJI3 (for project reports) to identify any open documents related to the cost object you are trying to settle.
  Check for any outstanding invoices, purchase orders, or other financial documents that may be linked to the cost object.
  
  
  
  Clear Open Documents:
  
  If there are open invoices or purchase orders, you may need to process them (e.g., post the invoices, clear the purchase orders) before you can proceed with the settlement.
  Ensure that all necessary transactions are completed and that there are no pending approvals or issues.
  
  
  
  Check Settlement Rules:
  
  Review the settlement rules for the cost object. Ensure that they are correctly configured and that there are no discrepancies that could prevent settlement.
  
  
  
  Full Settlement:
  
  If partial settlement is not feasible due to the open documents, consider performing a full settlement instead. This will settle all costs associated with the cost object.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to your version of SAP and the modules you are using.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ88 (for project settlement) or ABAVN (for asset retirement) that may be useful in the settlement process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to perform settlement transactions in SAP.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.