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Message type: E = Error
Message class: BON_ENH_MESS - Message Class Extended Rebate
Message number: 790
Message text: Eror during cancellation
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BON_ENH_MESS790
- Eror during cancellation ?The SAP error message BON_ENH_MESS790 typically occurs during the cancellation of a business operation, such as a billing document or a sales order. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
Possible Causes:
- Data Inconsistency: There may be inconsistencies in the data related to the document you are trying to cancel. This could be due to changes made after the document was created.
- Document Status: The document may be in a status that does not allow for cancellation. For example, if the document has already been fully processed or if it is locked by another process.
- Authorization Issues: The user may not have the necessary authorizations to perform the cancellation.
- Custom Enhancements: If there are custom enhancements or modifications in the system, they might interfere with the standard cancellation process.
- Dependencies on Other Documents: The document may have dependencies on other documents that need to be addressed before cancellation can occur.
Solutions:
- Check Document Status: Verify the status of the document you are trying to cancel. Ensure that it is eligible for cancellation.
- Review Data Consistency: Check for any inconsistencies in the data. You may need to run consistency checks or look for related documents that might be causing the issue.
- Authorization Check: Ensure that the user attempting the cancellation has the necessary permissions. You may need to consult with your SAP security team.
- Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
- Custom Code Review: If there are custom enhancements, review the code to ensure it is not causing the cancellation to fail. You may need to involve your ABAP team for this.
- Dependencies: Identify any related documents or processes that need to be addressed before cancellation. This may involve reversing related transactions first.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
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