How To Fix BOM015 - Error in customer-specific event handling

SAP Error Message - Details

• Message type: E = Error

• Message class: BOM - BOMs (2)

• Message number: 015

• Message text: Error in customer-specific event handling

What causes this issue?

During ALE inbound or outbound BOM distribution processing, a Business
Transaction Event (BTE) was running. This caused the exception
IDOC_ERROR to be triggered due to a processing error.

System Response

IDoc inbound or outbound processing is cancelled. In outbound
processing no IDoc is generated. In inbound processing the IDoc remains
in the inbox with status 51 (error during posting).

How to fix this error?

For more information about the cause of the error, see the
documentation or the logs for BTE service routines.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOM015 - Error in customer-specific event handling ?

  The SAP error message BOM015, which states "Error in customer-specific event handling," typically occurs in the context of Bill of Materials (BOM) processing. This error indicates that there is an issue with a user-defined or customer-specific enhancement or modification that is being executed during the BOM processing.
  Causes:
  
  Custom Code Issues: The error often arises from custom ABAP code that is executed during the BOM processing. This could be due to syntax errors, logic errors, or unhandled exceptions in the custom code.
  Enhancements or User Exits: If there are enhancements (like BAdIs or user exits) that are not implemented correctly or are causing conflicts, this can lead to the BOM015 error.
  Data Issues: In some cases, the data being processed may not meet the expected format or constraints defined in the custom logic, leading to failures.
  Configuration Issues: Incorrect configuration settings related to BOM processing or the specific enhancements can also trigger this error.
  
  Solutions:
  
  Debugging: Use the SAP debugger to trace the execution of the BOM processing and identify where the error occurs. Look for any custom code that is being executed at that point.
  Check Custom Code: Review any custom ABAP code, enhancements, or user exits related to BOM processing. Ensure that they are correctly implemented and do not contain errors.
  Error Handling: Implement proper error handling in the custom code to manage exceptions gracefully and provide meaningful error messages.
  Review Configuration: Check the configuration settings related to BOM processing and ensure they are set up correctly.
  Consult Documentation: If the custom code was developed by a third party or is part of a specific solution, consult the documentation or reach out to the developer for support.
  SAP Notes: Search for relevant SAP Notes that may address known issues related to BOM015. SAP frequently releases notes that provide fixes or workarounds for specific errors.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the custom code.
  BOM Management: Familiarize yourself with the standard BOM management processes in SAP to understand how custom enhancements might affect them.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.