How To Fix /BOFU/TEST029 - Customer &1 is marked for archiving

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOFU/TEST -

• Message number: 029

• Message text: Customer &1 is marked for archiving

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOFU/TEST029 - Customer &1 is marked for archiving ?

  The SAP error message /BOFU/TEST029 Customer &1 is marked for archiving indicates that the customer record you are trying to access or process is marked for archiving. This typically means that the customer data is no longer active in the system and has been flagged for archiving, which is a process used to manage data retention and system performance.
  Cause:
  
  Archiving Process: The customer record has been marked for archiving as part of a data management strategy. This could be due to the customer being inactive for a certain period or as part of a regular data cleanup process.
  Configuration Settings: The archiving settings in the SAP system may have been configured to automatically mark certain customers for archiving based on specific criteria (e.g., inactivity, completion of business processes).
  
  Solution:
  
  Check Customer Status: Verify the status of the customer in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Unmark for Archiving: If the customer is still active and should not be archived, you may need to unmark the customer for archiving. This typically requires access to the relevant configuration settings or the ability to modify the customer record.
  Restore from Archive: If the customer has been archived and you need to access the data, you may need to restore the customer record from the archive. This usually involves using the archiving tools provided by SAP, such as transaction SARA (Archive Administration).
  Consult with IT or SAP Basis Team: If you do not have the necessary permissions or knowledge to resolve the issue, it is advisable to consult with your IT department or SAP Basis team. They can provide assistance in unmarking the customer or restoring the data from the archive.
  
  Related Information:
  
  Archiving in SAP: Archiving is a process in SAP that helps manage data by moving inactive data from the database to an archive. This can improve system performance and reduce database size.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA for archiving, SARI for restoring, and XD03 or FD03 for displaying customer data.
  Documentation: Refer to SAP documentation or help guides for more detailed instructions on managing customer records and the archiving process.
  
  If you continue to encounter issues or need further assistance, consider reaching out to SAP support or your organization's SAP support team for more tailored help.