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How To Fix /BOFU/TEST027 - Customer &1 is released for use


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BOFU/TEST -

  • Message number: 027

  • Message text: Customer &1 is released for use

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /BOFU/TEST027 - Customer &1 is released for use ?

    The SAP error message /BOFU/TEST027 Customer &1 is released for use typically indicates that a customer record in the SAP system has been marked as "released for use," but there may be an issue with the status or configuration of that customer record.

    Cause:

    1. Customer Status: The customer may have been set to a status that prevents certain actions, such as creating or modifying related documents.
    2. Data Inconsistencies: There may be inconsistencies in the customer master data that need to be resolved.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action on the customer record.
    4. Configuration Settings: There may be specific configuration settings in the system that restrict the use of certain customer records.

    Solution:

    1. Check Customer Status: Verify the status of the customer record in the customer master data. Ensure that it is set to "active" or "released for use" as intended.
    2. Review Customer Master Data: Go to the customer master data (transaction code XD03 for general data, FD03 for company code data) and check for any inconsistencies or missing information.
    3. Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked with the help of a system administrator or by reviewing the user's role assignments.
    4. Consult Configuration: If the issue persists, consult with your SAP configuration team to review any settings that may be affecting the customer record's usability.
    5. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, and SE11 (for data dictionary) to investigate the customer master data.
    • SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
    • Documentation: Review SAP documentation or help files related to customer master data management for best practices and troubleshooting steps.

    If the issue continues after following these steps, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.

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