How To Fix /BOFU/DEMO031 - Customer &1 cannot be archived yet due to retention time

/BOFU/DEMO031 - Overview

• Message type: E = Error

• Message class: /BOFU/DEMO -

• Message number: 031

• Message text: Customer &1 cannot be archived yet due to retention time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOFU/DEMO031 - Customer &1 cannot be archived yet due to retention time ?

  The SAP error message /BOFU/DEMO031 Customer &1 cannot be archived yet due to retention time indicates that a specific customer record cannot be archived because it is still within its defined retention period. This retention period is a set timeframe during which the data must be retained for legal, regulatory, or business reasons.
  
  Cause:
  
  Retention Period Not Expired: The primary cause of this error is that the retention period for the customer data has not yet expired. Each customer record may have a specific retention time defined in the system.
  Configuration Settings: The retention period settings may be configured in the system, which dictates how long certain types of data must be kept before they can be archived.
  Data Dependencies: There may be dependencies or linked data that also need to be retained for the same period, preventing the archiving of the customer record.
  
  
  Solution:
  
  Check Retention Period: Review the retention period settings for the customer